Below described data services might be restricted by the car makers and not fully available in all regions

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OEM-based technical repair, maintenance & diagnostics data

Easy access to comprehensive technical data of all common vehicle manufacturers for the areas of repair, maintenance and diagnostics for cars.


Standardised & intelligently enriched data to fuel your processes

With TecRMI, we support all workshop, trade and e-commerce processes with standardised and intelligently prepared, manufacturer-compliant repair and maintenance information.

By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.

You can use and integrate the extensive RMI data both as a web service for integration into your system landscapes and via our web application TecRMI Online. RMI is also fully integrated in our TecDoc Catalogue, the global spare parts catalogue for the IAM.

-Comprehensive data

-Easily accessible & customisable

-Extensive expert support

Web Portal

With TecRMI online we offer our comprehensive data in an easily accessible and highly customisable web solution.

-Intuitive user interface

-White-label version available

-Ready to use stand-alone

-Independent licence management for resellers

Data Integration

- Webservice:

Easily access our data in a machine readable format via our flexible web interfac

Available 24/7

Individual integration

Fuel your existing use case or application with our latest data

- FTP data package:

Download our latest data package comfortably via our FTP server

Host the data on premise with your own infrastructure

Create individual projects

Embedded functions library for your own data integration


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Enhance your repair & maintenance work with smart data

Our technical data supports every maintenance & repair related processes with unique features and enrichments.

Whether you need to determine the necessary work steps for a specific vehicle & milage, find the exact parts you need for your repair, calculate the working times necessary or seek step-by-step guidance for the whole process.

-OEM work item numbers

-Vehicle identification by VIN

-Expert support

-Granular data structure

Service Finder

Determination of the necessary maintenance work according to OEM specifications, based on mileage & first registration

Smart calculation

Transparent calculation of working times distinguishing mandatory and optional work


Streamline your whole workshop process from A-Z

With our comprehensive data we support every step of your workshop business. Always access the right information from making the appointment to the return of the vehicle.

By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.

Appointment

-Determine scope of services & spare parts

-Spare parts packages

-Proposal work

-Special tools

-Resource planning

Preparation

-Checking due service actions

-Check parts and tool status

-Prepare repair documents

Vehicle acceptance

-Check vehicle condition against RMI checklist

-Document & calculate additional necessary work

Diagnostics

-Specific diagnosis with exact measured values of electronic components

-Circuit diagrams

-Identification of part locations

-Fuse and relay assignments

Vehicle repair

-Access to all relevant maintenance and repair documentation

-Technical specifications and setting values

Vehicle handover

-Simple transfer of all items to the invoice including OE work item numbers enable a qualified invoice without manual effort


Ease of mind for workshops that can concentrate on getting the job done!

Increase your efficiency & get smart support during your entire repair & maintenance process right from the start:

Support & Planning

-Support for direct acceptance through checklists and simplified planning of work processes including necessary parts and special tools

Increased quality

-Higher repair quality through complete spare part suggestions & safer execution of work through standardised repair and maintenance data

More efficiency

-targeted resource planning of workshop staff less administrative effort for ordering parts or searching for information

Call an expert

-Stuck on a difficult repair? Call our dedicated workshop expert hotline, accessing our vast data base of repair solutions for your specific car

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Replacement parts dealers enhance their service portfolio & increase customer loyalty

Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction

Boost sales

-Automatic spare parts package formation supports the service quality of your customers and increases parts sales

Safer installation

-Our comprehensive repair instructions support the correct installation of parts and thus reduce complaints

Reduce returns

-Active support of reliable replacement part identification and thus a reduction of the return rate

Easy integration

-Easy integration of our value-added data and services into your own catalogue and web shop systems


Enrich your E-commerce platform with value-added services & data

Easily integrate our solutions & data in your E-Commerce or online platform. The automatic spare parts package formation supports the service quality of your workshop customers and increases parts sales for the car, van and truck segments.

Cost calculation

-Precise and reliable cost proposals with just a few clicks

Faster workflows

-Determination of the necessary maintenance work according to manufacturer specifications

Quality repairs

-Access to OEM-compliant repair and maintenance data

Special tool support

-Identification of required special tools depending on the vehicle and repair


Additional use cases for fleet & leasing, insurance companies & vehicle manufacturers

Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction

Calculate cost

-Realistic calculation of maintenance and repair costs based on comprehensive data

Manufacturers

-Reliable cost calculation to make performance analysis to your competitors

Forecasts

-Reliable cost forecasts for maintenance guarantee contracts

TecFleet integration

-Easily determine your cost of ownership or perform workshop invoice validations


Get started today with the right data for your needs

Whether you just need basic data or take advantage of our advanced modules to enhance your processes. We’ve got you covered with our three TecRMI® packages

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Truly make it yours & only choose the data that suits your individual needs

The available data & functionality of TecRMI® Repair & Maintenance Information are both extensive and versatile. But not everyone needs access to the complete set. That is why our offering is modularly structured and divided into modules.

Of course, a combination of the individual options is also possible in order to adapt the scope to meet your requirements.

Times

-Manufacturer-compliant working time values and guide time specifications

-Overlap calculations without duplications

-OEM work item numbers

-Graphic selection of works

-Automatic spare parts package formation

-Suggested additional work including parts

Maintenance

-Information for manufacturer-compliant maintenance

-Maintenance plans

-Checklists

-Servicefinder based on mileage

-Interactive linkage of all relevant data & documents

Manuals

-Uniform repair instructions across manufacturers for safer repairs

-Visualisation of all relevant repair steps

-Indication of special tools

-Indication of required technical setting values

-Manuals of the previous or subsequent works

Adjust

-Technical data to support your repair or maintenance process

-Settings

-Specifications

-Filling quantities

-Tightening torques

-Test values

Diagnostics – Diagnostics data

-Diagnostics contains measured values and test conditions for component tests, including graphical representations. Test set points and PINs are also included in the module. Links lead to further information and thus facilitate the work to be carried out

Locations – Localisation of engine components

-The Locations module contains vehicle-specific graphic overviews of engine compartments and enables the identification of all relevant electrical and electronic components. Additional information on circuit diagrams, for example, is also linked.

VIN-Filter – Vehicle identification by VIN

-The TecRMI VIN-Filter enables simple vehicle identification based on the VIN (Vehicle Identification Number) and thus offers convenient vehicle identification of the technical vehicle in addition to the manual vehicle search.

Tyres – Tyre & wheel data

-The Tyres module provides comprehensive information on tyres and wheels including:

-Display of permissible wheel/tyre combinations according to EC type approval

-Possible wheel/tyre combinations for front axle/rear axle

-Seasonal restrictions for summer and winter tyres

-Data on tyre dimensions with speed and load index and

-Rim dimensions with offset

Wiring+ – Comfort wiring diagrams

-Wiring+ shows wiring diagrams of electrical systems such as central locking, mirror adjustment and navigation system. Additional information such as cable colours, pin numbers or earth points provide additional support.

Graphics – Graphical component selection

-The graphical component selection offers an alternative search method to the classic text search tree. By simply clicking on the respective vehicle part, components or further information can be retrieved quickly and specifically. Leading to significant time savings.

Fuses & Relays – Fuse and relays boxes

-The graphic and interactive interface of the Fuses & Relays module facilitates the identification of the location and arrangement of fuse and relay boxes in the vehicle. Further linked information, for example on circuit diagrams or diagnostic data, facilitates the work to -be carried out.

Notes – Recalls or change notices

-The Notes module provides information on official recalls in the event of safety-relevant vehicle problems. In addition, urgent notices of data changes are communicated.

Wiring – Component wiring diagrams

-Wiring diagrams for engine, air conditioning and brakes. The interactive user interface for a variety of models supports fault diagnosis.

Bulletins – Service newsletter

-Bulletins contains information on known complaints and their rectification, product improvements or service campaigns by vehicle manufacturers. In addition, remedies are offered for frequently occurring faults or malfunctions.


Our team is always there for you via our TecRMI® Expert Support

Our qualified automotive specialists offer you and your customers technical support on topics relating to automotive technology.

We support you with troubleshooting, technical data, repair instructions, diagnostic data, information on fault codes and many other topics.

Thanks to the accumulated experience of our specialists in combination with access to our knowledge database, we can advise you in a targeted manner and offer solutions to problems in the area of passenger cars and commercial vehicles.

This saves you time, avoids potential sources of error and assures your customers of the high quality of your service.


TecRMI ONLINE

Direct access to our repair, maintenance & diagnostics data

Our web portal provides technical data for all common vehicle manufacturers in the areas of repair, mechanics, maintenance and diagnostics for passenger cars and commercial vehicles.


Developed with workshops & their processes in mind

TecRMI Online was developed specifically for the requirements of workshops and supports the entire workshop process with data intelligence – from scheduling the appointment with the customer to preparation, vehicle acceptance, diagnosis, repair and final vehicle handover.

The TecRMI database contains manufacturer-compliant working times, spare parts and special tools, repair instructions, information on electrical components and much more.

The web application is accessed from any browser without installation. TecRMI Online is also available as a white-label solution that is individually adapted to the customer’s corporate design. Integration into a dealer management system (DMS) can also be realised.

Appointment

-Determine scope of services & spare parts

-Spare parts packages

-Proposal work

-Special tools

-Resource planning

Preparation

-Checking due service actions

-Check parts and tool status

-Prepare repair documents

Vehicle acceptance

-Check vehicle condition against RMI checklist

-Document & calculate additional necessary work

Diagnostics

-Specific diagnosis with exact measured values of electronic components

-Circuit diagrams

-Identification of part locations

-Fuse and relay assignments

Vehicle repair

-Access to all relevant maintenance and repair documentation

-Technical specifications and setting values

Vehicle handover

-Simple transfer of all items to the invoice including OE work item numbers enable a qualified invoice without manual effort

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Ease of mind for workshops that can concentrate on getting the job done!

Increase your efficiency & get smart support during your entire repair & maintenance process right from the start:

Support & Planning

-Support for direct acceptance through checklists and simplified planning of work processes including necessary parts and special tools

Increased quality

-Higher repair quality through complete spare part suggestions & safer execution of work through standardised repair and maintenance data

More efficiency

-Targeted resource planning of workshop staff less administrative effort for ordering parts or searching for information

Call an expert

-Stuck on a difficult repair? Call our dedicated workshop expert support, accessing our vast data base of repair solutions for your specific car

-Graphical component selection

-Selection of the required service with the Service Finder

-Display of the required special tools incl. OE number

-Manufacturer-compliant working times with integrated overlap calculation

-Automatic spare parts package formation

-Efficient planning of repair work

-Vehicle maintenance maintaining the manufacturer’s warranty

-Vehicle identification via VIN, national codes such as KBA or via manufacturer-model-type


OEM-compliant maintenance plans with ServiceFinder in our Maintenance module

Our ServiceFinder gives easy access to OEM-compliant maintenance plans and intervals. The required spare parts are selected automatically. Additional information on capacities and specifications are also provided.

Just enter the mileage, the date of first registration and the type of transmission for receiving suggestions for maintenance work and intervals. These can be edited and added to the shopping basket.


Find your components by simply clicking on them with our Graphics module

The graphical component selection offers an alternative search method to the classic text search tree.

By simply clicking on the respective vehicle part, components or further information can be retrieved quickly and specifically. This leads to an efficient search and thus to significant time savings in your workshop process.


Our additional modules to enhance your processes

The available data & functionality of TecRMI® Repair & Maintenance Information Online are both extensive and versatile.

Our offering is modularly structured in order to adapt the scope to meet your requirements.

Adjust – Technical data & settings

The Adjust module provides technical data for carrying out repairs or maintenance including:

-Setting values

-Specifications

-Filling quantities

-Tightening torques

-Test values

Times – Labour times

-Times contains manufacturer-compliant repair times, labour values and labour item numbers. Due to the intelligent overlap calculation, the selected labour times are displayed correctly without calculating duplicate work. Additional links refer to required spare parts and special tools.

Diagnostics – Diagnostics data

-Diagnostics contains measured values and test conditions for component tests, including graphical representations. Test set points and PINs are also included in the module. Links lead to further information and thus facilitate the work to be carried out.

Manuals – Repair instructions

-Standardised repair instructions for all manufacturers to ensure that repairs are carried out safely and correctly. The visualised step-by-step instructions contain additional information on safety instructions, special tools, technical settings and working times. Further interactive links show the relevant repair manuals of the preceding or subsequent work.

Fuses & Relays – Fuse and relays boxes

-The graphic and interactive interface of the Fuses & Relays module facilitates the identification of the location and arrangement of fuse and relay boxes in the vehicle. Further linked information, for example on circuit diagrams or diagnostic data, facilitates the work to be carried out.

Locations – Localisation of engine components

-The Locations module contains vehicle-specific graphic overviews of engine compartments and enables the identification of all relevant electrical and electronic components. Additional information on circuit diagrams, for example, is also linked.

Wiring – Component wiring diagrams

-Wiring diagrams for engine, air conditioning and brakes. The interactive user interface for a variety of models supports fault diagnosis.

Tyres – Tyre & wheel data

The Tyres module provides comprehensive information on tyres and wheels including:

-Display of permissible wheel/tyre combinations according to EC type approval

-Possible wheel/tyre combinations for front axle/rear axle

-Seasonal restrictions for summer and winter tyres

-Data on tyre dimensions with speed and load index and

-Rim dimensions with offset

Notes – Recalls or change notices

-The Notes module provides information on official recalls in the event of safety-relevant vehicle problems. In addition, urgent notices of data changes are communicated.

VIN-Filter – Vehicle identification by VIN

-The TecRMI VIN-Filter enables simple vehicle identification based on the VIN (Vehicle Identification Number) and thus offers convenient vehicle identification of the technical vehicle in addition to the manual vehicle search.

Bulletins – Service newsletter

-Bulletins contains information on known complaints and their rectification, product improvements or service campaigns by vehicle manufacturers. In addition, remedies are offered for frequently occurring faults or malfunctions.

Wiring+ – Comfort wiring diagrams

-Wiring+ shows wiring diagrams of electrical systems such as central locking, mirror adjustment and navigation system. Additional information such as cable colours, pin numbers or earth points provide additional support.